Worrisome Warranties: Who’s to Blame When a Floor Fails?
By D. Jeffrey Craven Originally published in the February/March 2014 edition of Hardwood Floors Magazine. In a recent Hardwood Floors Troubleshooting column about failed engineered flooring, there was an ongoing debate in the online comments about who is responsible for a failed installation. Inspectors blamed installers for product choice and failing to give care instructions, […]
Translating Legal Jargon in Construction Contracts, Part 2
By D. Jeffrey Craven This is part 2 of a two part article originally published in the October/November 2013 edition of Hardwood Floors Magazine. In the last issue we started defining some of the common “legalese” terms that show up in contracts despite the growing “plain English” movement in the legal profession. Legalese is the use […]
ABCs of Forming a Wood Flooring Business
By D. Jeffrey Craven Originally Published in the April/May 2012 Edition of Hardwood Floors Magazine. Many wood flooring contractors work out of their house. There is nothing wrong with this—when most of your time is spent out in the field, there is no sense in paying overhead for an office seldom used. Just because your […]
Understanding Manufacturer & Contractor Warranties
Warranties can be a tricky thing for contractors. If you are installing a product, ordinarily the product manufacturer warrants the product as being free from defects. As the installer of that product, you are typically only responsible for your labor. However, warranties aren’t always that straightforward. Sometimes the project owner or the general contractor may […]