Worrisome Warranties: Who’s to Blame When a Floor Fails?

By Fred Thomas | March 13, 2014

By D. Jeffrey Craven Originally published in the February/March 2014 edition of Hardwood Floors Magazine. In a recent Hardwood Floors Troubleshooting column about failed engineered flooring, there was an ongoing debate in the online comments about who is responsible for a failed installation. Inspectors blamed installers for product choice and failing to give care instructions,…

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Understanding Manufacturer & Contractor Warranties

By Fred Thomas | March 13, 2014

Warranties can be a tricky thing for contractors. If you are installing a product, ordinarily the product manufacturer warrants the product as being free from defects. As the installer of that product, you are typically only responsible for your labor. However, warranties aren’t always that straightforward. Sometimes the project owner or the general contractor may…

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