Worrisome Warranties: Who’s to Blame When a Floor Fails?

By Fred Thomas | March 13, 2014

By D. Jeffrey Craven Originally published in the February/March 2014 edition of Hardwood Floors Magazine. In a recent Hardwood Floors Troubleshooting column about failed engineered flooring, there was an ongoing debate in the online comments about who is responsible for a failed installation. Inspectors blamed installers for product choice and failing to give care instructions,…

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